We are an online service and, unfortunately, one of the things that we cannot do is help in an emergency. However, if you feel feel that you can no longer cope or feel out of control of your situation, there really is help available. It is really important you get immediate expert assessment to identify the best cause of action and stop you getting worse.

Where can I get help?

If you have a Crisis Line number, given to you by a health professional, please call it.

If you are already receiving support from mental health services you should follow your care plan. Your plan will include details of who you should contact in a crisis. If you can’t find your care plan, please contact your community mental health team and ask for your care coordinator. If you do not have a care plan please call your local crisis support services

If you are not in touch with local mental health services already, the Samaritans operate a free to call service 24 hours a day, 365 days a year, if you want to talk to someone in confidence. Call Samaritans on 116 123.

For urgent non-life threatening mental health care call 111 (NHS 111 Service)

Non life threatening problems could be for example:

  • if someone has self-harmed but it does not appear to be life-threatening, or is talking about wanting to self-harm
  • an existing mental health problem where symptoms get worse
  • a mental health problem experienced for the first time

Emergency GP appointment

If you need help but can wait until the next day then your GP should be the first point of contact to help navigate the best NHS service for you.

Visit your closest Accident & Emergency department

If you feel unsafe and need immediate help go to your nearest hospital with an Accident and Emergency (A&E) Department where the psychiatric liaison team can help you (24 hours a day, 365 days of the year).

Call 999

If you are concerned about an immediate risk of harm – either to yourself or someone else – then phone 999.