OUR VISION

We are THE online psychiatry service enabling people to live their best possible lives

OUR PURPOSE

To improve access to medical expertise for people struggling with their mental health

OUR VALUES

At Psychiatry-UK our Values represent what we feel everyone in our organisation should do to provide the best care for our patients.  Our values are important, because they guide our behaviours in everything we do, from an action by an individual, to how we represent ourselves to other organisations.  They remind us what we are striving for, and guide us as we continually aim to develop and improve our service.  Our values ensure we have a benchmark to measure our successes and achievements.

We believe that innovating, and continuing to do so, ensures we can provide the best and most up-to-date care for our patients.  We are passionate that anyone who is experiencing concerns about their mental health should be able to access the care they need easily and quickly.  Compassion is central to healthcare, and we desire this to run through our foundation, and we strive to do the best we can to deliver the highest quality possible.

INNOVATION

Improving solutions

Using technology is at the heart of what we do.  But we also aim to ensure that our processes are efficient, robust, safe and effective.  We also have a responsibility to ensure we are sustainable.  Therefore, whether it’s writing a policy, providing a service, or reducing our carbon footprint, we strive to find better ways to do something.

“I want to thank the whole team for getting me the medication I needed in such a timely and professional manner.  I just wish that the NHS mental health services had the funding and capacity to work half as well as Psychiatry UK”.

        -A patient, iwantgreatcare.org, 04 October 2018

ACCESSIBILITY

Convenience and availability for all

We want to be able to provide care to people at a time they need it, in the place they need it.  We want to reduce barriers to accessing care, and continually simplify the process to access our care.  We aim to become accessible to everyone.

“Their app works well, and they offer a much-needed specialist service that I have no access to locally. The convenience of attending my appointment from my home, at a time that suits me, makes this a very unique service. Yet I found that the video conferencing format didn’t diminish the personal patient-doctor connection at all.”

        -A patient, iwantgreatcare.org, 28 September 2018

COMPASSION

Recognising and alleviating distress.

Whether it’s helping to support a pressured organisation, or the individual who approaches us in need, we aim to ensure from the first contact we can work with you to overcome your difficulties.  If there is something we can do to reduce distress or suffering, we will.

“Everyone I’ve dealt with at the clinic either on the phone or by email has been extremely professional, kind and understanding”

        -A patient, iwantgreatcare.org, 12 December 2018

HIGH QUALITY

Doing our very best

We are passionate about continually learning and developing, so that we can offer the best care possible.  We will not become complacent, and will always seek ways to improve, aiming to provide the best care possible.

“I was impressed at the speed with which I could get an appointment and the high quality of the care.”

-A patient, iwantgreatcare.org, 21 June 2018