• Step 1 – Book Your Consultation

    We offer one-to-one online consultations with GMC registered specialist doctors who work in both the NHS and the private sector. Bookings can be made in 2 ways:

    1. Book online if you know what you want to discuss and which psychiatrist you would like to book an appointment with
    2. Or call 033 0124 1980 and speak to one of our trained advisors (during office hours) who will arrange a booking for you.

    As a general rule, a full initial one hour assessment including a report will cost £300.00.  Payment in full is required at the time of booking so please have your card ready when you make a booking via the website or when you call to book.  There will be an additional charge if you require a prescription and medication or if your appointment runs over the hour.   

    In some cases, we can offer telephone advice consultations for relatives and carers.  A thirty minute phone call with the consultant will cost £100.  Please see our schedule of fees for further information.

  • Step 2 – Attend Your Consultation

    We will send you a confirmation email with a link from which you will be able to access the consultation room at the appointed time from any internet enabled computer. and a special code if you would rather use our app on your phone or tablet.

    If using your computer you will need to ensure it has a working camera and microphone (you may also use headphones to listen although this is not mandatory). Other than that, there are no special system requirements apart from ensuring you are operating on the latest version of Google Chrome for the link to work. If using the app you can use any compatible smartphone or tablet.

    Just before the appointment you should click on the meeting link or type in your secure code if using the app. You will then ‘enter’ a secure room which will only be occupied by you and your psychiatrist. At the end of the meeting you will be encouraged to leave feedback about the quality of the advice you have received – we use this feedback to constantly improve our service to our patients (feedback is completely anonymous).

  • Step 3 – After the Consultation

    After your assessment your doctor will type up all the notes from your consultation and add them to your patient record. A letter will be also be prepared and sent to you within five working days.  If you have agreed to have a review appointment in the future, our support team will contact you nearer the time to arrange this.